B2C Luxury Travel Consultant - Kenya Specialist

African Safari Group

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Key responsibilities include

  • Consult directly with international clients.
  • Design and sell tailor-made Kenya safari itineraries.
  • Advise clients on Kenya's safari regions, lodges, wildlife and experiences.
  • Help clients understand seasonal differences and safari opportunities.
  • Prepare and present quotations and itineraries.
  • Manage the sales process from initial enquiry through to booking.
  • Build long-term client relationships.
  • Handle objections and confidently close high-value bookings.
  • Identify opportunities to upsell and enhance itineraries.
  • Maintain current knowledge of Kenya's properties and experiences.
  • Maintain accurate CRM records.
  • Work closely with internal teams to ensure excellent client delivery.

Requirements

  • Minimum 1 year's proven experience in direct B2C sales to clients.
  • Professional Kenya safari or Kenya-focused luxury travel experience is essential.
  • Strong practical knowledge of Kenya as a safari destination.
  • Experience selling luxury safari or African travel.
  • Proven ability to consult, upsell and close high-value bookings.
  • Strong knowledge of Kenya's major safari regions, properties and experiences.
  • Excellent communication and client relationship skills.
  • CRM experience.
  • Strong organisation and attention to detail.
  • Ability to work independently in a fully remote environment.
  • Genuine passion for safari, wildlife and African travel.
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