AV/IT Technician

Dixie Recruitment · KwaZulu-Natal

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  • We are looking for a hands-on AV/IT Support Technician to join our client's team. This is primarily an office/control-room based position, providing technical support and monitoring across the business, with occasional travel to sites required.
  • The ideal candidate will have a practical, can-do attitude and be comfortable getting involved in everything from basic IT support and networking to AV equipment and troubleshooting.

Key Responsibilities

  • Provide day-to-day IT and technical support from the control room.
  • Monitor and troubleshoot guest WiFi and network connectivity.
  • Provide AV setup and troubleshooting support, including TVs, display systems and guest interfaces.
  • Monitor CCTV and fire systems.
  • Assist with basic network and office IT support.
  • Troubleshoot hardware, cabling, printers, PCs and other office equipment.
  • Provide remote and occasional on-site technical support.
  • Escalate more complex technical issues where necessary.

Requirements

  • Previous IT/technical support experience would be advantageous.
  • Strong troubleshooting and problem-solving ability.
  • Practical, hands-on approach with a willingness to learn.
  • Valid Code 08 driver's licence.
  • Hospitality/lodge IT experience would be advantageous.
  • Experience with Ruckus, UniFi or other WiFi/networking technologies would be a strong advantage.
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