AssureCloud Audit Administrator, Midrand

Responsibilities

Audit Planning & Coordination

• Maintain and update the audit schedule and A.LIMS audit plan daily.
• Allocate auditors and schedule site visits efficiently.
• Monitor audit timelines and ensure all deadlines are met.
• Communicate with auditors to confirm audit dates and provide all necessary pre-audit information.

Administrative Management

• Maintain accurate and up-to-date tracking sheets for reporting purposes.
• Ensure all audit documentation is filed electronically in a structured and accessible manner.
• Implement and maintain an effective filing and document control system.
• Submit approved client quotes to the Finance department for invoicing.

Sample & Logistics Coordination

• Coordinate sample collection and delivery between clients, auditors, and laboratories
• Track laboratory results and ensure timely follow-up.
• Arrange courier services for sample shipments and document deliveries as required.

Reporting & Compliance

• Ensure audit reports are completed and delivered to clients within agreed timelines.
• Monitor and ensure adherence to internal process flows and quality standards.
• Track and meet all client-specific KPIs on a weekly and monthly basis.
• Maintain accurate records for management reporting and audit tracking.

Stakeholder Communication

• Act as a central point of contact for clients, auditors, and internal teams.
• Address queries promptly and professionally.
• Provide clear and timely updates on audit schedules, changes, and deliverables.

General Administration

• Support additional administrative duties as required.
• Assist in improving administrative processes and efficiencies within the audit function.
• Ensure accuracy, completeness, and high-quality outputs across all audit-related deliverables.
• Uphold company standards and contribute to continuous improvement initiatives.

Requirements

Requirements

• Matric 12
• Relevant tertiary qualification in Biotechnology, Quality Management, Food Safety, or a related field.

Experience

• Minimum of 1-2 years' experience in administration and/or audit coordination
• Proven experience supporting audit processes or working in a compliance-driven environment
• Experience in planning and scheduling audits is advantageous

Skills

• Strong organisational and time management skills
• High attention to detail and accuracy
• Ability to manage multiple tasks and meet deadlines
• Excellent communication and interpersonal skills
• Problem-solving and proactive approach
• Ability to work independently and within a team

Knowledge

• Microsoft Office Suite Excel, Word, Outlook
• Audit management systems e.g., A.LIMS – advantageous
• Understanding of QSR Quick Service Restaurant operations
• Knowledge of audit processes, compliance standards, and reporting requirements