Assistant Officer Revenue & Credit (Re-advert)
Eskom Communications · Nelspruit, Mpumalanga
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Start free — we apply for you →Skills and Competencies Required
Behavioural
- Integrity
- Honesty
- Trustworthiness
- Professionalism
Leadership
- Team Player
- Motivating Teams
- Coaching
- Mentoring
- Developing
Knowledge
- Business processes
- Bilingual/Multi-lingual
- Counselling and conflict handling
Skill
- Communication and interpersonal
- Planning and organisational
- Stress management
- Customer service and marketing
- Telephone
- Computer
Key Responsibilities
- Conduct credit revenue and credit management processes
- Be responsible for customer data
- Handle generic service activities
- Direct the daily customer service activity operations
- Build relationship between customers and Eskom via proactive interventions
- Conduct measurement and meter related tasks
- Perform vending and prepaid activities
- Process quotation and connection activities
Minimum requirements
Minimum Qualification Requirements
- National Diploma in Finance/Commerce/Accounting at NQF6 with 240 credits
Related Minimum Experience
- 2 Years' experience in finance/customer service