Assistant Manager — Revenue Protection X1 (Permanent Position)

REMUNERATION

• R 524 496. 13 Per Annum Post Level Four 4 plus benefits as prescribed by collective agreements of local Authorities.

MINIMUM REQUIREMENTS

• Grade 12/Senior Certificate.
• National Diploma Electrical Engineering.
• Understanding of Network Controller. Knowledge of network calculation programme.
• Statutory/regulated certification specific to vocation if applicable.
• Computer Literacy MSWord, Excel, and PowerPoint.
• Valid Driver's License. Excellent Communication and Interpersonal Skills.
• Proven Management skills including analytical thinking, empowerment, adaptability, communication, interpersonal skills, leadership skills, conceptual skills, presentation skills, conflict and stress management, and negotiation skills.
• Competent in interpretation, implementation, enforcement of relevant legislation and applicable policies.

KEY PERFORMANCE AREAS

The successful candidate will be responsible to

Investigate and check electrical consumption to ensure correct usage and correct faulty accounts based on outcome of investigations, including but not limited to:

• Bulk electrical meters, commercial and residential meters.
• Supervision, coaching and identifying training courses to enhance performance.
• Coach staff by appropriate delegations outputs/authority defining roles and responsibilities.
• Manage staff performance. Maintain relationships, develop communication structures, and align council policies and practices, related to EAP/Benefits. Motivation of staff.

Project Management

• Plan and identify areas that needs to be audited based on the data from the system to assist the council to get income and reduction in electrical losses.
• Responsible for the supervision and monitoring of the prepayment metering system:
• Responsible for reading of the bulk meters monthly and prepare the accounts for financial services.
• Logistical Management of Assets.
• Identify needs to ensure that the cluster is well equipped in terms of logistics to ensure effective and efficient service delivery.

Administration Management

• To ensure that administrative functions i.e., signing of leave forms, signing of attendance registers, compilation of monthly and quarterly reports, signing of outgoing documents, etc. are rendered.
• To ensure efficient functioning of the Section by providing administrative guidelines and supervision to subordinates.
• To ensure compliance with relevant legislation.
• Evaluate, manage, and control performance management systems of internal staff and external service providers.
• To ensure the cluster operates smoothly and complies with company policy, procedures, protocols and relevant legislation applicable to the operations of the sections managed.

Personnel Management

• To assist in identifying workforce shortages and assist in facilitating, recruitment and selection of suitable candidates.
• Responsible for performance management of subordinates.
• Managing time and attendance.
• Communication management in the sections managed and coordination with other sections and departments.
• To ensure that sectional communication is within the framework of the divisions and Council's communication strategy.

Continuous Professional Development.

• To stay updated with developments in the field of Administration and Committees to ensure sustainable development.
• Perform any other related ad hoc tasks as and when required or instructed by Management.
• Responsible for operations related to administration and in particular the Electrical Section:

Proper workflow planning in terms of

• Register all new electrical prepaid meters, update consumer data on the vending database and investigate the purchase patterns of consumers to eliminate the unauthorised use of electricity and tampering with electricity meters.
• By handling all requests from ratepayers, Manager or Director pertaining to the general electrical enquiries within the area of responsibility.
• First line computer maintenance and management of computer consumables for the proper maintenance of the prepaid vending system.
• Responsible for first-line vending computer and vending program maintenance; to ensure that the information is updated and correctly entered onto the system for effective service delivery.
• Extracting data from the vending database and from special query reports than sifting through information on computer spreadsheet for documented reports for investigations by subordinates, by using photocopies of all electricity meters and electricity units issued to be stored for future audited reports.
• Scan the consumer database and prepare reports to identify defective meters and possible tampering by consumers, to ensure that defective meters can be repaired/replaced and that tempered meters may be replaced with new units that are registered onto the system and necessary action is taken by the individuals responsible for the illegality.