Assistant Director: Patient Administration

Requirements

• Matric with degree or National Diploma NQF6 in Public Administration or relevant equivalent qualification with a minimum of 5 years' extensive experience in patient administration with 3 years as Supervisor in a Hospital. Knowledge of administration systems e.g. HIS /SAP and DOCUWARE system, etc. Good management and problem-solving skills.
• Good communication verbal and written skills, Computer literacy and report writing skills. Appropriate knowledge of infection control and safety procedures in a Health environment. Ability to work independently, under pressure and coordinate with other units.
• A good understanding of the Public Service Legislation such as Record Management, PFMA, Treasury Regulations, Public Service Act and information management Policies, UPFs, administration Procedures Manuals, Labour Relations Act etc.

Duties

• Manage patient records, Registration of patients and 24hrs emergencies services which include admission wards. Organize and control administrative activities pertaining to patients. Management of all key responsibility areas by applying and implementing relevant administration policies. Responsible for monitoring of attendance. Supervise Human Resource and contract with all staff under your care. Ensuring continuous training and development of staff and conduct daily inspections of Departments.
• Compilation and submission of accurate patient statistics to improve efficiency. Manage the Electronic filing system. Monitor and control the frontline services in accordance with the deliverology tool.
• Champion and assist the team by communicating mission and vision of the Department. Management of logistical support services. Attend to Auditor-General AG findings, Ideal Hospital, risk management, and compile action plan and reports for the unit. Provide Weekly, Monthly reports quantitative and qualitative. Perform other duties as delegated by the supervisor.

Closing Date : 14-08-2026