Assistant Director: Labour Centre Operations (UIF)
The Department of Employment and Labour · Western Cape
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Start free — we apply for you →REQUIREMENTS
- An undergraduate qualification in Operations Management or Research/ Public Management or Administration/ Business Administration or Management/ Administrative Management/ Management/ Financial Accounting/ Finance at NQF Level 6 or 7 as recognized by SAQA.
- Four 4 years' experience of which two 2 years must be functional experience in Operations environment and two 2 years must be at a supervisory level. Valid driver's licence will be an added advantage.
- Knowledge: Treasury Regulations, Public Service Act PSA, Public Service Regulation PSR, Basic Condition of Employment Act, Public Financial Management Act, Protection of Personal Information Act.
- Skills: Driving skills, Computer, Report writing, People Management, Time Management, Communication both verbal & written, Management, Customer Relations, Supervisory skills, Presentation skills, Numeracy skills, Analytic skills.
DUTIES
- Facilitate the provision of UI claims and processing at a Labour Centre. Coordinate the quality assurance of UI applications, registrations and declarations, and follow-up with clients.
- Facilitate the provision of UI services to walk-in and online customers. Coordinate the administration of governance, compliance and risk matters for UI at the Labour Centre. Manage resources in the Division.