Assistant Director: Knowledge Systems Identification and Support

REQUIREMENTS

• A recognised NQF 6 qualification in Computer Science/Information Management / Information Technology / Information Systems / Software Development or related fields. Three to Four 3-4 years of relevant experience in software development and knowledge/ information management, of which 2 years must be at a Senior practitioner level or equivalent.
• Experience in Software development C#, net, MS SharePoint and quality assurance of content for various information dissemination platforms. Strong technical skills in database development MS Access, SQL, Oracle, etc and management is essential. Working knowledge of Geographical Information Systems GIS, Web technology, mobile technology.
• Software development, Knowledge Management, Database Development MS Access, / SQL/Oracle leading / managing knowledge product development and dissemination of knowledge sharing within a Web 2.0 environment. Interpretation of knowledge management frameworks and strategies. Knowledge of tourism and relevant policies, Public Finance Management Act and willingness to travel.
• Ability to interpret and apply policies, strategies and legislation. Ability to liaise with and coordinate stakeholder engagement. The ability to manage human and physical resources in the sub-directorate. All the legal prescripts covering ICT in the public sector and other relevant legislation. Good communication skills written and spoken
• Good negotiation and advocacy skills. Ability to control the budget of the component. Good computer literacy and use of standard packages. Ability to work under pressure. Good interpersonal skills. Ability to work individually and in a team. Strategic thinking. Problem solving. Leadership Visionary/operational, Delegation and empowerment. Planning and execution. Technical Skills. Project management. Stakeholder engagement. A valid driver's licence Persons with disabilities that prevent them from driving will still be considered.

DUTIES

• The successful candidate will be responsible for conducting the development and maintenance of and knowledge management systems / portals; Ensuring information is always up to date and accurate on the central information repository; Conducting analysis to implement systems using world standards and best practices; Facilitating content rewriting and uploading;
• Facilitating updates of tourism knowledge portal modules for different sub-sectors including information sourcing , quality assurance and capturing of events, etc; Developing new Tourism Knowledge Portal / integrated tourism knowledge system pages as per needs of the tourism sector; Conducting assessments for improved design and re-engineering of knowledge systems;
• Coordinating the development, maintenance and quality assurance of the national tourism database and other related databases; Implementing strategies for the tourism central information repository regarding updates, maintenance and management; Maintaining and quality assure the national tourism database and other related databases; Identifying and develop knowledge management databases and systems;
• Distributing central repository information through different communication channels; Implementing content and communication strategy on tourism sector information needs for the Tourism Knowledge Portal; Assisting in the collection of information on various tourism sub-sections informed by the needs of the stakeholders;
• Identifying stakeholders for the development and management of the central information repository; Interfacing with stakeholder relations management unit to align activities to other departmental initiatives during stakeholder engagements; Ensuring that information collection on various tourism sub-sectors is informed by the needs of the stakeholders;
• Collating , organise and host tourism information for presentation on various platforms; Providing inputs in the development of digital systems for collecting first-hand information from travellers; Implementing search engine and performance optimisation on knowledge platforms; Co-ordinating the development and maintenance of knowledge management systems;
• Ensuring that the quality assurance of knowledge management systems is executed according to acceptable standards; Monitoring and analyse performance of the Knowledge systems; Developing knowledge systems reports for planning and decision making; Contributing to the development and implementation of collaboration, information sharing, expertise mapping, decision support and search tools;
• Coordinating the development of knowledge information dissemination techniques; Monitoring the continuous performance measurement of the search tools; Providing the system performance standards to inform the decision-making.