Assistant Director: Employee Relations REF NO: 3/3/1/84/2026

REQUIREMENTS

• Applicant must be in possession of a Grade 12 Certificate and a National Diploma or Degree in Labour Relations/Labour Law/Human Resources Management/ Public Administration NQF 6. Minimum of three 3 years supervisory experience in the field of Labour Law / Labour Relations.
• Job related knowledge: Experience and knowledge of the following legislations: Labour and Employment Legislation and Public Service Regulations.
• Job related skills: Investigation skills, Report writing skills, Computer Literacy, Communication skills, written and verbal Negotiation skills, Conflict resolution skills, Problem solving skills, Interpersonal skills, Presentation and facilitation skills, Analytical skills. Must have a valid driver`s license, work irregular hours and willing to travel.

DUTIES

• Facilitate the prompt finalisation of grievance: Monitor implementation and adherence of prescripts governing grievances. Facilitate grievance cases and ensure that they are dealt within 30 working days/agreed upon timeframes. Ensure effective advice towards the resolution of grievances. Ensure prompt referral of grievances to the Executive Authority EA and Public Service Commission PSC when necessary. Ensure and monitor the implementation of grievances.
• Effective application of labour relations policies, procedures, regulations and legislation: Provide advice to clients and ensure effective and efficient application of labour relations policies.
• Facilitate the effective finalisation of disputes: Identify cases that need to be dealt with by legal services or external service providers / counsel. Proper preparation and presentation of cases. Obtain mandate and/or negotiate settlement agreements to resolve disputes where applicable. Represent the Department at conciliation and arbitration. Manage an effective labour relations reporting system for allocated cases: Timeous submission of monthly statistics. Assist in compilation of quarterly, annual and ad hoc reports. Monitor and capture all grievance cases in PERSAL.
• Facilitate capacity building programs: Provide and facilitate training to business unit on request. Advise employees daily. Assist in the implementation of misconduct guidelines and processes: Opening misconduct files and filing of misconduct documents. Facilitate finalisation of disciplinary cases and ensure that they are finalised within 90 calendar days. Ensure the implementation of the outcome of formal and informal disciplinary process. Supervise, monitor and ensure the implementation of the outcome of formal and informal disciplinary processes. Provide efficient and effective advice on disciplinary matters. Draft, Initiate and finalise all formal disciplinary processes. Monitor PERSAL on the outcome of the disciplinary process. Draft reports on misconduct matters.