Assessment Centre Graduate Assistant

About the role The role will provide exposure to psychometric assessment coordination, candidate administration, client and candidate communication, assessment-centre administration, report administration, project support, data management and professional assessment processes.

Responsibilities

Psychometric Assessment Centre Administration

• Coordinate assessment bookings and maintain accurate assessment schedules. • Communicate assessment arrangements and requirements to candidates. • Follow up with candidates regarding assessment attendance and completion. • Respond to routine candidate and client queries professionally and timeously. • Maintain accurate candidate, assessment and project records. • Assist with preparing assessment documentation and candidate information. • Assist with ensuring that assessment activities are coordinated within agreed timelines. • Support the day-to-day administration and organisation of the Psychometric Assessment Centre. Support to Industrial Psychologists

• Assist Industrial Psychologists with preparing for psychometric assessment projects and assessment sessions. • Prepare relevant candidate information, documentation and assessment materials as instructed. • Assist with coordinating candidates before, during and after assessment sessions. • Provide administrative support for candidate and panel feedback sessions. • Assist with preparing feedback packs, presentations and supporting documentation. • Coordinate diaries and appointments for feedback sessions when required. • Assist Industrial Psychologists with administrative follow-up arising from assessment projects. • Support professionals with the preparation and organisation of assessment-related information while ensuring that professional interpretation and decision-making remain with appropriately registered practitioners. Assessment Report Administration

• Download and distribute completed assessment reports to the appropriate report writers or assessment professionals. • Monitor report-tracking schedules and agreed turnaround times. • Assist with ensuring that appropriate report templates and candidate information are available. • Assist with formatting, document preparation and administrative quality checks where appropriate. • File final assessment reports on designated systems. • Maintain confidential and accurate electronic and physical assessment records. • Assist with preparing completed documentation for client submission under appropriate professional guidance. Candidate and Client Coordination

• Communicate professionally with candidates regarding assessment arrangements. • Provide candidates with approved logistical and procedural information. • Escalate assessment-related or professional queries to the relevant Industrial Psychologist or assessment professional. • Assist with coordinating panel and candidate feedback appointments. • Maintain professional communication with clients and internal team members. • Support a professional and positive candidate experience throughout the assessment process. Project and Administrative Support

• Assist with psychometric assessment projects and general project coordination. • Maintain project trackers, assessment schedules and administrative records. • Assist with invoicing information and other assessment-centre administrative requirements where required. • Support data capturing, research administration and basic trend-analysis activities. • Assist the Assessment Team with research, validation and development projects under professional guidance. • Support continuous improvement of assessment-centre administrative processes. Minimum Requirements

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• A recognised Bachelor's degree, preferably in Psychology, Industrial Psychology, Human Resources, Behavioural Sciences, Business Administration or a related field.

Key Competencies The successful candidate should demonstrate:

• Professionalism and ethical conduct.
• Well-developed work ethic, reliability and personal accountability.
• Punctuality and consistent attendance.
• Attention to detail and accuracy.
• Good written and verbal communication.
• Analytical and critical-thinking ability.
• Organisation and time management.
• Good interpersonal skills.
• Initiative and willingness to take responsibility for assigned tasks.
• Dependability and follow-through on commitments.
• Willingness to learn and receptiveness to supervision, coaching and constructive feedback.
• Ability to follow instructions, procedures and established quality standards.
• Respect for confidentiality and appropriate handling of sensitive candidate and client information.
• Ability to manage multiple administrative tasks and meet deadlines.
• Teamwork and collaboration.
• Sound judgement.
• Digital literacy.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.