Armed Response Manager
Job Placements · Centurion
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Start free — we apply for you →Supplier Management
• Manage and oversee all armed response service providers across regions of operation. • Monitor service-level agreements (SLAs) to ensure contractual compliance. • Conduct regular performance reviews and audits of armed response suppliers. • Address performance issues, incidents, or breaches with service providers promptly. Operational Oversight:
• Coordinate and track armed response deployments during security incidents. • Review and evaluate response times, escalation procedures, and incident handling. • Ensure suppliers follow company security policies, SOPs, and safety protocols. • Maintain records of incidents, response reports, and supplier activities. Risk & Compliance:
• Ensure all service providers comply with PSIRA and other regulatory requirements. • Conduct risk assessments related to armed response coverage and identify gaps. • Develop and enforce escalation protocols in line with company policy. • Ensure proper firearm handling, licensing, and safety compliance by suppliers. Stakeholder Engagement:
• Act as the main point of contact between the company and all armed response suppliers. • Liaise with internal departments, management, and external stakeholders to coordinate security operations. • Provide regular reports and updates on armed response effectiveness to senior management. Continuous Improvement:
- Recommend improvements to strengthen armed response strategies.
- Research new suppliers, technologies, or methods to enhance response capabilities.
- Support training initiatives for supplier personnel where required.
Preferred qualifications/attributes/skills
- Previous Armed Response management experience preferred.
- Grade 12 / E
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