Area Sales Manager: CSB Regions

Structural Information

Job number: 10031213

Job title: Area Sales Manager: CSB Regions

Job grade: M5

Group/ BU: CSB

Division: CSB Retail

Span of control: 0-5

Reports to: Senior Management

Core Description

Responsible for overseeing the sales activities and support all sales channels within a specific geographic territory or area. The key focus is to drive business growth and revenue; adapt sales strategies to fit local market conditions and customer preferences; execute plans to meet or exceed sales targets; cultivate consumer relationships; identify new market opportunities for the company to expand market presence.

Job Responsibilities

Sales Execution

• Develop and implement effective sales strategies to drive sales growth in the designated area.

• Analyse regional market trends and discover new opportunities for growth and additional revenue streams.

• Identify underperforming areas and develop actions plans to improve sales and market share.

• Manage and expand relationships with key accounts, channel and strategic partners.

• Build and maintain strong, long-lasting customer relationships to foster trust and loyalty.

Operational excellence

• Recruit, manage, develop, coach and mentor sales teams to achieve sales targets.

• Collaborate with the internal stakeholder (for example, marketing) to plan and execute promotional activities or events.

• Ensure continuous high level customer satisfaction through excellent service and support

• Report on regional sales results and interpreting data to adjust strategies as needed.

• Represent the company at regional industry events and networking functions.

• Ensure key strategic partners uphold Telkom policies, processes and standards, as well as brand protocols at all times.

Regional demand and insights

• Provide detailed and accurate regional business insights and opportunities to assist in business planning and decision-making.

• Monitor competition within the assigned region and develop responsive and proactive strategies to remain competitive.

• Facilitate sharing of cross-functional best practices to improve ways of working.

• Monitor regional performance and provide specific remedial actions/ interventions.

Core Competencies

FUNCTIONAL KNOWLEDGE

Business Acumen; Telkom products and services; Sales Strategies; Sales Channels; Sales Tools; Market Trends

FUNCTIONAL SKILLS

Decision Making; Empowering; Leadership Communication; Motivational Capacity; Relationship Management; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

Adaptability

Certifications

• None

Education

NQF 6: National Diploma/ Advanced Diploma/ Certificate

OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate

Experience

5 Years relevant experience

OR 7 years experience

Additional Information

Qualifications and Experience

• Qualifications preferably in a sales/ commercial related field.

• Sales experience, preferably in the Telecommunication industry.

Special Requirements

• Valid Drivers license

Physical Requirements

• None

Key Stakeholders

• Strategic partners

• Customer agencies

• Sales operations Commercial partners