Aftermarket Administrator

REQUIRED MINIMUM EDUCATION/TRAINING Grade 12 (Matric) Diploma in Business Administration, Office Administration or related qualification advantageous Valid driver's license advantageous Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Experience working with business systems and reporting tools advantageous REQUIRED MINIMUM WORK EXPERIENCE 3-5 years administrative or coordination experience Experience supporting management teams Experience with document control and record management Experience in processing commissions, purchase orders or financial administration advantageous Experience within a dealership, aftermarket, service or technical environment advantageous Experience coordinating multiple stakeholders and priorities KEY PERFORMANCE AREAS Aftermarket Management Support Coordinate travel, accommodation and meeting arrangements. Assist management with administrative requirements. Coordinate meeting logistics and refreshments. Manage departmental calendars and schedules where required. Parts Administration Support Upload and maintain Parts Price Pages. Assist with administration relating to ExpertConnect cases. Escalate and monitor urgent parts support requests. Support Regional Parts Managers with information and follow-up activities. Service Administration Support Process technician commission calculations and submissions. Process workshop manager incentive and commission information. Maintain service administration records. Support service management reporting requirements. Special Tooling & Compliance Administration Maintain the Special Tool Organisation database. Coordinate tool audits and gap analyses. Monitor tooling compliance requirements. Ensure tooling records and supporting documentation remain current. Construction & Forestry Coordination Monitor C&F ExpertConnect activities and ensure timely follow-up. Coordinate communication between branches, technical resources and management. Escalate overdue responses and unresolved issues. Support customer uptime initiatives through effective administration and follow-up. Precision Technology Administration Process Integrated Solutions Specialist commission information. Support precision technology reporting and administration. Maintain required records and documentation. Procurement & Financial Administration Raise and manage purchase orders. Track approval status and supplier documentation. Support budget administration and invoice reconciliation activities where required. TECHNICAL KNOWLEDGE/ COMPETENCIES Microsoft Excel, Word, Outlook and PowerPoint Administrative systems and processes Document management and record control Purchase order processing Data capturing and reporting Customer service principles Planning and organisational skills Basic financial administration BEHAVIOURAL COMPETENCIES Attention to detail Strong organisational skills Customer-focused Proactive and self-motivated Effective communication Ability to manage multiple priorities Team player Sense of urgency Problem solving Professionalism and confidentiality Reliability and accountability Closing Date: 13 November 2026 Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of this position will be aligned with AFGRI's Employment Equity Policy. Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner. In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice, we request that you kindly download and read.