After-Sales Technical & Administration Support – Pietermaritzburg
Accountancy Placements · Pietermaritzburg, KwaZulu-Natal
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After-Sales Technical & Administration Support – Pietermaritzburg Our client is seeking an experienced After-Sales Technical & Administration Support professional with strong technical knowledge of outdoor power products to join their team Duties & Responsibilities
Responsibilities
- Provide technical support to dealers and end users, resolving product-related queries and complaints
- Assist with launching new products, transferring technical knowledge, and recommending spare parts
- Distribute technical documentation and support training initiatives
- Administer warranty claims, product returns, and unit assessments
- Maintain and update flat-rate repair time charts
- Ensure accurate reporting and effective after-sales support
Requirements
- Matric or equivalent qualification
- Minimum of five years’ technical experience in the outdoor power products industry
- Strong knowledge of forestry, garden equipment, and two- and four-stroke engines
- Competent in mechanical and electrical repairs, maintenance, and fault-finding
- Proficient in Microsoft Office and general IT systems
- Fluent in English and Afrikaans, both written and spoken
- Flexible work schedule and a willingness to travel as and when required
- Valid driver’s licence
Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.