Admissions Clerk

Melomed · South Africa

Posted 7 August 2026

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  • Admission of patients into the Hospital in a timely, professional manner which includes online pre admissions, direct admissions and/or transfers from other hospitals, etc. • Maintenance of accurate and up-to-date patient records on the electronic system • Verification of patient personal data upon admission and compliance with POPI Act to protect the privacy of a patient. • Ensure that all sensitive information is managed confidentially and securely. • Ensure that all relevant consent is obtained, explained, and signed by the patient and/or person responsible for the account. • Verification of medical aid data using the various web applications available as per standard SOPs • Engage with patients on medical aid rules, benefits, and co-payments to ensure that the business financial risk is adequately managed. • Receipt of payments in the form of cash and credit cards as per standard operating procedure. • Utilization of appropriate digital platforms and data solutions for the benefit of our business and patients (online admissions and other digital platforms) • Monitoring of the patient waiting area/triage waiting area (trauma) and keeping patients informed of any delays in admission and/wait times. • Maintain a professional and welcoming environment. • Consistently maintain a professional appearance by adhering to the dress code and wearing the appropriate uniform in compliance with the uniform policy. • Maintain and encourage effective communication and interaction within the unit, and key management/stakeholders of the hospital.
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