Administrator/Marketing

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients

Duties & Responsibilities

Administration

• Manage the CEO's diary, meetings, travel and correspondence

• Prepare and format documents, client packs, proposals and presentations in Word, Excel and PowerPoint

• Maintain client records, filing and the CRM, keeping data accurate and confidential

• Coordinate client onboarding paperwork (FICA documents, application forms, platform submissions) with the investment team

• Order supplies, liaise with service providers and keep the office running smoothly

• Take minutes at internal and client meetings and follow up on action items

Client relationships

• Act as the first point of contact for clients, brokers and partners by phone, email and in person

• Welcome visitors and host clients in the office professionally

• Respond to client queries promptly and route them to the right person

• Follow up on outstanding client documents and requests

• Build warm, lasting relationships with clients and intermediaries on behalf of the team

Marketing

• Coordinate distribution of the monthly market review newsletter and client communications

• Manage the company's LinkedIn and social media calendar, and draft posts for approval

• Keep the website, fact sheets and marketing collateral up to date and on-brand

• Support the broker distribution network with materials, mailers and event logistics

• Organise client events, roadshows and broker presentations

• Maintain mailing lists and track campaign responses

Desired Experience & Qualification

Skills and requirements

• Matric

• Computer literacy across Microsoft 365: Outlook, Word, Excel, PowerPoint and Teams

• Experience with social media scheduling, email marketing tools or Canva is an advantage

• Excellent written and spoken English

• Valid driver's licence and own transport

Personal attributes

• Warm, friendly and outgoing, with a natural ability to build rapport

• Polished, professional presentation and corporate dress standard

• Confident and articulate with clients at a senior level

• Highly organised, with strong attention to detail and the ability to juggle priorities

• Discreet and trustworthy with confidential client and financial information

• Proactive self-starter who takes ownership in a small, fast-moving team