Administrator / Receptionist - AFRIKAANS SPEAKING

Duties & Responsibilities

• Welcoming visitors and   clients   in a friendly   and professional manner;

• Answers and directs phone calls   to the correct   person or department;

• Responds to emails   and enquiries   and provides accurate   information;

• Manages appointments and   meeting schedules ,   includes confirming and   reschedules appointments;

• Receives and distributes emails, parcels, and   deliveries;

• Maintains the reception   area   so that it   is clean, organised, and presentable;

• Signs in visitors   and follows workplace security procedures;

• Keeps records and   files documents , includes visitor logs   and   administrative paperwork;

• Handles basic administrative   tasks , such as photocopying, printing, scanning, and   data capturing;

• Ensures messages are left with relevant managers etc.;

• Orders or monitors office supplies   when necessary;

• Assists employees and   customers   with general enquiries   and requests;

• Maintains confidentiality   when dealing with   company, employee, or   customer information;

• Supports other departments   with general office   administration when required;

• Handles basic cash   or payments   where   applicable, depending on   the workplace;

• Deals with complaints   or difficult situations   professionally   and referring them   to the appropriate   person when necessary;

Desired Experience & Qualification

• Matric;

• Valid drivers licence and own transport;