Administrator Learnership Opportunity - Customer Management (NQF Level 5) - DISABLED CANDIDATES ONLY
Empire HR Solutions · Johannesburg
Posted 4 August 2026
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A leading organisation within the healthcare sector is offering an excellent opportunity for a motivated and enthusiastic individual to participate in a National Certificate: Customer Management (SAQA ID 96099) – NQF Level 5 Learnership .
This structured 12-month programme is specifically designed for Persons Living with Disabilities who are eager to develop valuable workplace experience while completing a nationally recognised qualification.
Successful learners will gain practical exposure within Corporate Administration and Technical Customer Support while receiving mentorship and on-the-job training in a professional corporate environment.
Duties & Responsibilities
- Provide professional customer support via telephone and email.
- Assist with customer queries and ensure timely resolution of enquiries.
- Capture, maintain and update customer information accurately.
- Perform general administrative and document management duties.
- Support internal departments with customer-related administration.
- Maintain accurate records and prepare reports when required.
- Ensure excellent customer service is delivered at all times.
- Work collaboratively with team members to achieve departmental objectives.
- Adhere to company policies, procedures and quality standards.
Desired Experience & Qualification
- Matric (Grade 12) or an equivalent entry-level tertiary qualification.
- South African Citizen.
- Must qualify under the Employment Equity criteria for Persons Living with Disabilities (LWD) .
- Ability to provide supporting disability documentation where required as part of the recruitment process.
Skills & Competencies
- Excellent verbal and written communication skills.
- Professional telephone and email etiquette.
- Strong organisational and administrative abilities.
- High level of accuracy and attention to detail.
- Good computer literacy, including Microsoft Office.
- Strong interpersonal and customer service skills.
- Ability to prioritise tasks and manage deadlines.
- Eagerness to learn and develop professionally.
- Positive attitude with the ability to work independently and within a team.
Package & Remuneration
R6000 per month.
Interested?
Please apply via PNET