Administrative Officer: Support Services (Reception)
Western Cape Department of Health and Wellness · Western Cape
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- Minimum educational qualification: Senior Certificate or equivalent.
- Experience: Appropriate administrative and supervisory experience in reception.
- Inherent requirements of the job: Valid Code B/EB driver's license. After-hours availability to provide administrative support for shift staff.
- Competencies knowledge/skills: Good communication skills. Strong leadership abilities to ensure correctness of work. Advance computer literacy MS Word, Excel, PowerPoint. PHCIS, appointment system and duplication reports. Extensive knowledge of Clinicom/PHCIS.
DUTIES
- Co-ordinate registry services and folder management of the facility. Supervise, manage and develop reception administration, including welcome helpdesk Clerk with regards to recordkeeping, complaints management, switchboard operation, folder hygiene and operating the patient registration system. Responsible for MVA claims, J88. Assist the Facility Manager and Line Managers with regards to the administrative management of the reception, records management, archiving and disposal and revenue generation. Assist with infrastructure, IT equipment and assets and submit daily statistics. Manage HR functions, SPMS, training of subordinates, leave administration, duty rosters, overtime, and assist with Labour Relations.