Administrative Officer (JB6338)

Duties & Responsibilities

Administrative Officer (JB6338)

Location: Kempton Park, Johannesburg

Salary: R20,000 to R25,000 per month

Employment Type: Permanent

Applications Close : 30 November 2026

Step into a role that genuinely matters. This opportunity is based at a well-regarded residential care facility in Kempton Park, where compassion meets professionalism and every working day has real purpose. The environment is structured and people-centred, serving a community of elderly residents across frail care and life right accommodation, supported by a dedicated team of nursing, care, and administrative staff.

This is not a behind-the-scenes desk role. The successful candidate will be the heartbeat of the front office, managing everything from warm resident and family interactions to complex financial administration. If you are someone who thrives on variety, takes pride in accuracy, and genuinely connects with people, this position offers the kind of meaningful daily work that is hard to find elsewhere.

What's in it for you

A 13th cheque paid annually

Pension fund with employer contributing 13% and employee contributing 7%

Standard weekday hours of 07h30 to 16h00

A role with genuine impact in a close-knit, people-focused environment

Minimum Requirements

Minimum of 5 years of experience in a similar administrative role

Solid working knowledge of MS Word, Excel, and Pastel (latest version)

Experience in debtors and financial administration is essential

Strong administrative skills with exceptional attention to detail

Ability to work with and around elderly persons with patience and compassion

Own reliable transport

Clear criminal record

Key Responsibilities

Serve as the first point of contact for residents, families, and visitors, handling all enquiries with professionalism and warmth

Manage the front office and reception area with a friendly, positive approach

Handle all telephone communication with excellent telephone etiquette

Generate invoices for various accommodation types and manage individual resident accounts

Draw and process bank statements daily and allocate accurately to the relevant accounts

Compile monthly debtors reports and manage the full debtors follow-up process

Manage and balance resident trust accounts weekly and process billing according to individual purchases

Provide regular balance feedback to residents and families and update trust accounts as required

Coordinate resident admissions in collaboration with the nursing manager and social worker

Prepare and maintain admission files and follow up on outstanding documentation

Calculate fees and ensure payment is secured before or at the time of admission

Manage stationery procurement and provide general administrative support to staff

Handle and redirect resident complaints or comments to the appropriate departments

A ssist with fundraising functions and events when required

Keywords

Administrative Officer, Frail Care Administration, Retirement Village Administrator, Debtors Administrator, Trust Account Management, Pastel Accounting, Afrikaans English Bilingual, Front Office Management, Kempton Park, Elderly Care Administration, Residential Care Facility, Financial Administration

Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.

Kontak Recruitment Disclaimer

Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

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Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.