Administrative Coordinator (CRM)
Ampath · Johannesburg, Gauteng
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Start free — we apply for you →What You Will Do
- Perform CRM-related administrative duties and provide effective support to the CRM function.
- Maintain good client relations to promote the image of Ampath.
What You Bring
Qualifications
- Matric Grade 12
- A qualification in Business Administration or a related field would be advantageous.
- Valid South African driver's licence
Experience
4 or more years' experience in an administrative coordination or similar role, preferably within a Customer Relationship Management CRM or customer service environment.
Skills and Knowledge
- Strong customer-centric mindset with a commitment to service excellence.
- Excellent organisational and administrative coordination skills.
- Ability to manage multiple priorities effectively and consistently meet deadlines.
- Strong problem-solving skills with the ability to identify issues and implement practical solutions.
- Professional verbal and written communication skills.
- High level of accuracy and attention to detail when preparing reports, documents, and correspondence.
- Ability to work independently while contributing effectively within a team environment.
- Strong stakeholder engagement and relationship-building capabilities.
- Proficiency in Microsoft Office Suite Outlook, Word, Excel, and PowerPoint.
- Comfortable working with digital collaboration platforms such as Microsoft Teams, SharePoint, or similar systems.
- Exceptional discretion and confidentiality when handling sensitive information, records, and communications.