Administrative Assistant - Reconstructions

Overview

• Salt EB is seeking a meticulous Administrative Assistant - Reconstructions to join our Midrand Offices. The top candidate is to prepare and process accurate reconstructions relating to OPFA complaints and determinations, ensuring that member contribution records and fund information are correctly assessed. To support the timely resolution of complaints by providing reliable reconstruction calculations in accordance with fund rules, legislation and internal procedures.

Areas of Responsibilities

• Assist with data capturing and determinations and provide general administrative support.

• Prepare accurate reconstructions in accordance with determinations issued by the Office of the Pension Funds Adjudicator (OPFA) to support their implementation.

• Analyse complaints referred by the OPFA and prepare detailed reconstructions to assist with investigations and resolutions.

• Review and verify member records, contribution schedules, payment information and supporting documentation to ensure accurate reconstruction calculations.

• Maintain accurate and up-to-date records of completed reconstructions, supporting calculations, documentation and outstanding matters.

• Liaise with relevant internal departments to obtain information, resolve discrepancies and ensure reconstructions are completed accurately and within agreed turnaround times.

Required Qualifications and Experience

• Matric

• 2 to 3 years' experience in a similar position

• Pension law added advantage

• FICA awareness, and POPIA and TCF training

Skills and Competencies

• Written and verbal communication

• Stakeholder management (CRM)

• Industry knowledge and experience

• Accuracy and attention to detail

• Ability to work under pressure and meet deadlines

• Interpersonal skills

• Cross-team collaboration

• Time management

• Data analysis