Admin Supervisor - Retail

Introduction

Admin Supervisor coordinate the activity of the till operators and is in charge of training till operators, assigning tasks, conducting daily, weekly and monthly reports, implementing guidelines given by management and taking corrective action where required.

Duties & Responsibilities

Monthly task and activities

• Ensure the till float balance

• Check the small change bag for differences as well as ensure the bag has the correct small change required.

• Examine the petty cash that all invoices and slips have been received and send through to the finance department for processing.

Daily tasks and activities

• Check daily cash up

• Compile daily petty cash, credit memo and voucher reports

• Maintain a register and fidelity register check daily

• Complete the receipt and tracking

• Release invoices that are on hold or balanced

• Complete AOD (Acknowledgement of Debt) should a till operator short on their daily cash-up.

• Cancel six pay contracts only when instructed by Head Office finance department.

• Send expense claims to Head Office finance department.

• Compile a weekly petty cash report

• Ensure that staff purchases have been actioned according to the staff purchase policy.

• Checking the backorders weekly and outstanding sales orders daily.

• Checking Backoffice gift vouchers as this is balances to cash up and register

• Assist with customer queries and/or complaints

• Assist with overrides at till points, refunds if and where needed as well as credit notes

• Checking and following up outstanding accounts weekly Debtors

• Feedback to store manager weekly

• Supervising and planning of till operators

• Spot check of floats

• Spot check key registers

• Weekly check and sign off of Petty Cash

• Maintain company policies and procedures

• To positively contribute to team working in the shop

• An eye and enthusiasm for tidiness and order, and attention to detail throughout the store

• Maintain confidentiality at all times

• Updating the dashboard weekly and sharing with staff at the staff meetings

• Ensure staff complete all task daily

The above list is not exhaustive, and the employee may be asked to take on other tasks to support and assist in the smooth running of the Company.

Desired Experience & Qualification

Candidate requirements

• Previous experience as an Admin Supervisor within Retail

• Fluent in Afrikaans & English

• Basic computer knowledge

• Strong communication and management skills

• Customer satisfaction-oriented

• Matric

• Strong mathematic skills

• Detail orientated

• Punctuality

• Ability to work under pressure

• Knowledge of products stocked in store

Package & Remuneration

R16'000 ctc

Interested?

Note should you not recieve any feedback after 10 days off application please view your application as unsuccessful.

Details used soley for recruitment purposes.