Admin Head (Prep Centre)

We are looking for a highly motivated, resilient and passionate individual with administrative and resource management skills to join AVBOB as Admin Head at the Preparation Centre in Pretoria West . Your role will be to ensure the execution of funeral preparation activities to ensure dignified, safe, and efficient service delivery in alignment with organizational standards, statutory regulations, and strategic operational needs. You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance. YOUR RESPONSIBILITIES WILL INCLUDE: Documentation & Record-Keeping Record clothing and personal belongings by tagging items received for the deceased to support secure custody and ensure availability of Loved One items for the preparation of Loved One. Capture release details by checking provided authorisation documents to support lawful body transfers. Assist with weekly confirmation of the body counts by verifying the mortuary register against the physical inventory to support accurate records Document Processing (Burial, Cremation & Aquamation) Capture burial documents by recording certificates and identity records to support legal compliance. Apply Schedule C and E for aquamation process to the applicable doctors as directed to support approval requirements. Submit cremation application documents by compiling provided forms to support legally approved cremation services. Submit doctors’ invoices to the Finance for payment, ensure follow up of the payment and file for once concluded for record keeping System & Records Data Capture (BB & Filing) Capture client and case data by entering details into the BB system to support accurate record keeping. Update digital case files by uploading additional service details to maintain complete records. File hard-copy documents by storing signed forms to support audit traceability. Administration Support Complete service checklists by using instructions provided by the Prep team to support correct body preparation. Cross-check checklist data by matching items to the service instruction sheet to support service accuracy. Confirm body identification by matching identity tags to the mortuary register to support correct preparation. Capture cemetery billing details by recording booking data to support accurate account processing. Record cremation billing details by capturing charges from service documents to support correct payment processing .