Admin Controller / 2IC

Position: Administration Controller Location: Grahamstown (BGGT) Position type: Permanent

No. of vacancies: 1

PURPOSE

The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information

KEY RESPONSIBILITIES

1. Cash

Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures

Ensure all cash ups balance with the banking

The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe

When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken

2. Administration

Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock

Ensure daily morning file is done as per the filing All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.

Ensure that reports are up to To be addressed on a daily basis. Start of Day Reports.

Authorizing all transactions – 5A

Lay-byes are the responsibility of the Admin Controller and the These must be checked, and spot checks must be done.

Admin Controller to make sure all RTS is done on a regular basis

Spot checks on Cashiers to be conducted

Controlling of the change

General filing of memos and correspondence

Data capturing of stock received and sent from

3. Housekeeping

Maintain cleanliness in back

Maintain cleanliness at the Cash Desk area and return merchandise to the floor

4. Security / Risk

Manage the security of the back office and front cash

Ensure tags are secured in the store if not attached to merchandise

Ensuring that Health & Safety standards are met

Prevent shrinkage by ensuring all company processes and procedures are implemented

5. Customer Services

Train staff in customer service at the cash desk

Assist customers with enquiries and complaints

Apply Customer Service principles in a friendly and enthusiastic manner daily

Continuously satisfy customer needs and attract clientele

6. People Management

Manage performance and development of cash desk staff

Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary

Manage time and attendance of staff

MINIMUM REQUIREMENTS

( You must be able to answer “YES” to all requirements listed below )

Matric

NQF 5 Certificate in Retail/Business

Computer Literate: Word and

2 – 5 years in relevant sales / cashier environment

COMPETENCIES

Analytical Thinking

Financial Management

Customer Insight & Focus

Decision making

Attention to Detail

Problem Solving

Planning and Organizing

UNDERTAKING

Criminal / Credit Check

Qualification verification

Computer and Psychometric assessments where required

First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter by no later than 02 September 2026.

If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.