Actuarial Analyst

We have a position available for an actuarial analyst

Company: King Price Insurance

Purpose of position

The Actuarial Analyst will be working closely with the call centre departments to translate questions from business into data-driven solutions. Their main task will be to ensure that stakeholder needs are fully met, and to see projects through from ideation to the final report or solution. Creating nudges for the next best action on a policy will be one of the main projects, along with creating leads for the internal call centre to outbound.

Responsibilities

Exploratory analytics (core focus)

• Analysing data to provide insights into issues and pain points in the call centre.

• Understanding business processes and where potential blind spots might be.

• Iterating with call centre management to produce ad-hoc reports that a non-technical reader can act on.

• Creating new dashboards that allow management to easily identify issues in the call centre processes.

Nudge and lead creation

• Create triggers from existing datasets based on business requirements.

• Work with several teams to output nudges and leads to different channels.

• Assess performance of campaigns and provide insights to business.

• Continue automation of lead creation to simplify process of rolling out future campaigns.

Commission support

• Assist in the running of commission reports for the various call centres.

• Assist with creating new structures or refining existing ones.

Requirements

• A completed (or final-year) Bachelor’s degree in Actuarial Science, Mathematics, Applied Mathematics, Statistics, Engineering, Econometrics or a closely related quantitative field.
• Strong academic record in quantitative subjects.
• Demonstrable ability to write code for data analysis in SQL — through coursework, projects, internships or self-directed work.

• Advanced Microsoft Excel skills. • Sound written and verbal communication in English, including the ability to explain a technical result to a non-technical audience. • Able to work from our Pretoria office. • 0–2 years’ work experience. Graduates with no formal work experience are welcome to apply. Skills and attributes:

• Analytical rigour — checks their own work, understands why a number is what it is, and is uncomfortable presenting a result they cannot explain. • Intellectual honesty — says when they are unsure or when they have made an error; does not defend a result they no longer believe. • Curiosity and independent thinking — asks why the conventional approach is the right one, and is willing to voice a different view. • Learning agility — picks up unfamiliar techniques and tools quickly and applies them without extensive hand-holding. • Ownership and reliability — delivers what was agreed, on time, and communicates early when something is at risk. • Collaboration — works well within a small, busy team and shares knowledge rather than hoarding it. • Clear communication — translates technical work into language a commercial audience can use. Should you not receive feedback within 10 working days, please consider your application unsuccessful.