Accounts Receivable Clerk

At Montego, we believe great business runs on two things: strong relationships and healthy cash flow (in that order… mostly). We’re on the lookout for an Accounts Receivable Clerk who can balance both with finesse — someone who knows their way around a spreadsheet but also understands that behind every invoice is a human being (who may or may not need a gentle nudge). If you’re equal parts detail-driven, commercially savvy, and quietly persistent when it comes to collecting what’s owed, this might just be your next move. What you’ll be doing (aka how you’ll make your mark) Invoicing, Credit Notes & Reconciliations You’ll be the gatekeeper of accuracy and compliance: · Ensure all invoicing aligns with agreed credit terms and limits · Flag and communicate credit breaches (firmly, but politely) · Process credit notes and returns in line with company policies · Own monthly reconciliations — investigating and resolving variances like a pro · Keep co-op and retail accounts tidy, accurate, and dispute-free Customer Age Analysis Because cash flow doesn’t manage itself: · Monitor payment behaviours and keep a close eye on ageing accounts · Proactively follow up on overdue balances (with charm and persistence) · Provide meaningful insights and recommendations to management · Escalate risks before they become problems Payment Reconciliation Where precision really counts: · Allocate payments accurately and resolve discrepancies · Investigate unallocated payments and request journal corrections where needed · Collaborate across teams to ensure everything balances — beautifully Customer Service & Relationship Management Firm but fair — always: · Act as the primary contact for customer queries · Resolve issues efficiently while keeping stakeholders informed · Distribute clear and accurate statements · Build strong relationships that make collections smoother (and less awkward) Promotional Management Supporting sales without losing sight of the numbers: · Ensure discounts pull in correctly on sales orders as per the promotion · Manage availability of stock related to promotions Ensure all transactions are accurate and policy-compliant