Accounts Receivable Clerk

Our client is seeking a proactive Accounts Receivable Clerk to join their finance team. This role is ideal for someone who thrives in a structured environment, is customer-focused, and enjoys working with international teams across multiple time zones.

This role is based in Johannesburg North.

Key Responsibilities

• Regularly review and monitor outstanding customer accounts to identify overdue balances. • Engage with clients to follow up on overdue payments and, where necessary, negotiate repayment terms. • Accurately log all customer interactions and payment arrangements, maintaining clear and up-to-date records. • Prepare and submit reports on outstanding debts and progress on collections. • Process and validate daily financial transactions, ensuring accurate classification and data entry. • Set up new customer profiles in the accounting system in line with regional onboarding procedures. • Uphold the accuracy and consistency of customer data across all platforms. • Investigate account discrepancies and reconcile customer accounts as needed. • Support resolution of billing queries and assist in handling customer disputes. • Provide administrative support to the finance team and respond to customer and stakeholder queries promptly. • Work collaboratively with operations teams, acting as a financial accountability partner. • Escalate unresolved issues to senior management in a timely manner. • Support internal and external audit processes by providing relevant documentation and account samples. • Structure working hours to support global teams and ensure seamless operations across multiple time zones. • Assist with any ad hoc finance-related administrative tasks as directed by management. Requirements:

• Diploma or Degree in Accounting or Finance
• Minimum of 2 years experience in an accounts receivable or similar finance role
• Exposure to multi-country and multi-currency financial environments
• Proficient in Microsoft Office (Excel, Word, Teams) with solid intermediate Excel skills
• Working knowledge of basic accounting principles
• High attention to detail and strong analytical and problem-solving skills
• Excellent communication skills, both written and verbal (English)

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