AC12325 Office Administrator (Medical Device) - Midrand
Alec Cameron & Associates Recruitment Solutions · Midrand, Gauteng · Market-related
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The position is responsible for the general office administration function of the Radiopharmacy in Midrand and also nationally, including but not limited to, the correct and timeous pro-forma invoicing, logistics and dispatch of Radiopharmacy and Nuclear related products.
Duties & Responsibilities
1. Order processing and invoicing
- Capturing and invoicing of Cape Town orders.
- Capturing and processing FDG’s.
- Monitoring ADSL ordering.
- Invoicing of additional LTE invoices to practices.
- Ensuring that customer orders are available on time taking into consideration the preparation time, calibration time and delivery time.
2. Generating of quotes
- Creating quotes for Pharmacy, Nuclear and radiotherapy.
- Create and process pro forma.
3. Customer Queries
- Resolve customer queries.
- Co-ordinate deliveries with drivers.
4. Lease with clients on any production failures
- Assist with pharmacy stock.
- Manage inter-branch transfers.
- Manage SCT transfers between lab and pharmacies.
- Monitor min/max levels of stock.
5. Administration
- General adhoc administration tasks as and when required by the position and other departments.
Desired Experience & Qualification
Qualifications
- A Grade 12 certificate is a minimum requirement.
- Advanced relevant post-graduate studies or qualifications in a Radio-Pharmaceuticals field will be an advantage.
Additional Requirements
- The candidate is required to reside in the Midrand or close by area.
Experience required
- Minimum of 2 years experience working in a Medical Manufacturing environment / Laboratory or relevant industry.
- Computer literacy in Microsoft Office (Excel, Word, PowerPoint) is required.
- Good verbal communication skills required for interaction with colleagues as well as customers.
- Good written communication skills in order to prepare Emails, Reports and procedures.
- Good conflict handling ability.
Capabilities
- Well-presented and well-spoken with excellent communication skills.
- Analytical abilities to analyse situations and arrive at the best possible solution – solution orientated.
- Assertiveness.
- Ability to work under pressure.
- Accuracy and attention to detail to ensure quality of service delivery.
- Customer focused by being aware of customer needs and expectations.
- A positive outlook and the ability to learn fast.