3rd Keyholder – Walmer Park

PurposeTo lead, support and manage a portfolio of Carrol Boyes stores within an allocated region by driving sales performance, operational excellence, customer experience, people development and compliance with Company standards. Area Managers are responsible for ensuring that all stores within their region operate efficiently, profitably and in alignment with the Carrol Boyes brand. The role is accountable for achieving regional sales targets, developing Store Managers, safeguarding Company assets and maintaining operational discipline across multiple locations. Area Managers are custodians of the Carrol Boyes brand and are entrusted with protecting the Company’s people, assets, reputation and operational standards within their area of responsibility.About the RoleAs an Area Manager at Carrol Boyes, you will be responsible for leading multiple stores within your designated region and ensuring consistent execution of the Company’s retail strategy.You will provide leadership, coaching and support to Store Managers and their teams while driving commercial performance, operational compliance and customer experience standards.The role requires strong leadership, business acumen and the ability to influence performance through effective people management, operational oversight and strategic planning.Area Managers play a critical role in protecting Company assets, developing future talent and ensuring that every store delivers the premium customer experience associated with the Carrol Boyes brand.Key ResponsibilitiesSales Performance and ProfitabilityDrive achievement of regional sales, turnover and profitability targets.Monitor and analyse sales performance across all stores within the region.Develop and implement action plans to address underperformance.Identify opportunities to increase sales, improve conversion and maximise profitability.Review store performance indicators and implement corrective measures where necessary.Support promotional campaigns, product launches and seasonal initiatives.Ensure stores achieve budgeted sales and operational objectives.Customer Experience and Brand ExcellenceEnsure consistent delivery of exceptional customer service across all stores.Promote and uphold the premium standards associated with the Carrol Boyes brand.Monitor customer feedback and implement improvements where required.Ensure stores maintain exceptional visual merchandising and presentation standards.Conduct regular store visits to assess customer experience and brand compliance.Support Store Managers in resolving customer complaints and service concerns.People Leade https://www.executiveplacements.com/Jobs/A/Area-Manager-JHB-1325159-Job-Search-09-03-2026-15-00-05-PM.asp?sid=gumtree