2027 Account Manager Intern
Amazon · Cape Town, Western Cape
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At Amazon, we strive to be the most customer-centric company on Earth. The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Account Rep Intern in 2026. Interns may work within one of several core business areas, including:
- Amazon Retail
- Amazon Vendor Services
- Amazon Merchant Services
- Amazon Advertising
- Prime Video
- Prime Now
- Amazon Fresh
- Internship length will be 12 months, full-time.
Key job responsibilities
Depending on your placement, you may support one of the following areas:
Retail / Amazon Vendor Services
- Amazon retail teams work to help improve the selection and shopping experience for customers across our product categories, from books to fashion, electronics to grocery, movies and music to toys and health & beauty, and everything in between. As a retail intern in one of those categories, you will learn how Amazon handles its e-commerce retail business.
- Support Vendor Managers in helping Amazon's most strategic brands grow their business.
- Analyze category performance and customer behavior
- Identify opportunities to improve product selection, pricing, and availability
- Support vendor negotiations and retail operations
Amazon Advertising
- Amazon advertising sits at the intersection of advertising and e-commerce. Customers visit us every day to find, discover, and buy products, so we're obsessed with making the shopping experience the best it can be – and advertising is a part of that experience. As an intern, you'll gain a deep understanding of Amazon's display advertising products as well as our technical and operational capabilities.
- Work with Account Managers to deliver impactful advertising solutions.
- Learn about Amazon's advertising products and targeting capabilities
- Support campaign planning, data analysis, and client presentations
- Contribute to improving advertising products and client outcomes
Merchant Services
- Amazon merchant services cover all third-party merchants' activity related to selling on Amazon as well as the specific services and products we offer to help develop and grow these sellers.
- Help third-party sellers grow and succeed on Amazon.
- Identify and engage high-potential merchants using market data and industry intelligence
- Analyze seller performance data, understanding of customer pain points, requirements, and potential value that can be delivered by advertising or merchant services to propose improvement strategies
- Learn the advertising or merchant services portfolio and the Amazon culture
- As part of your internship, you will have the opportunity to collaborate across multiple teams, including category, product, and technical support. You will gain hands-on experience with Amazon's internal tools and systems while developing a strong understanding of our culture and ways of working. Throughout your project, you'll be encouraged to identify opportunities to improve internal processes, tools, and the overall customer experience.
A day in the life
- As an intern, you will be matched to a mentor and work on a high-impact project from day one.
Throughout your internship, you will also
- Expand your professional network by engaging with Amazonians for both personal and professional development
- Take part in intern events. No matter the location of your internship,
- we give you the tools to own your project and learn in a real-world setting
- Receive ongoing feedback and development support
About the team
- If you're insatiably curious and always want to learn more, then you've come to the right place. Our internship program is designed to give you real-world experience while supporting your development. You'll work in a fast-paced, collaborative environment that values curiosity, ownership, and learning.
- Depending on your location, country, job status and other requirements, some or all the following benefits may be available to you as an intern.
- Competitive pay
- Impactful project and internship/role deliverables
- Networking opportunities with fellow interns
- Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
- Mentorship and career development
- If you're successful during your internship, you could be considered for a graduate role after finishing your university studies
Basic Qualifications
- Currently enrolled in a Bachelor's or Master's Degree with a graduation date of Q1 2027 or a recent 2026 graduate within the last 6 months
- Fluent written and verbal communication in English
- Available to complete a full time 12 month internship full time 40h/week.
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.