12 MONTH CALL CENTRE LEARNERSHIP (STIPEND R5000) - Johannesburg
Saflin Consulting (Pty) ltd · Johannesburg, Gauteng
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We are seeking motivated, customer-focused candidates to join a call centre learnership programme. This opportunity offers practical, on-the-job training to develop your skills and gain further experience in a customer service environment.
Available locations
Durban: King Shaka International Airport
Monthly stipend: R5,000
What the opportunity offers
On-the-job training and guidance
Practical experience handling customer enquiries and providing support
An opportunity for permanent employment upon successful completion and a satisfactory performance assessment
Requirements
Must be currently unemployed
Must have six months to one year of call centre experience
Must be willing and available to work late shifts
Must be able to travel reliably to and from the relevant airport, including after late shifts
Good verbal and written communication skills
Basic computer literacy
A professional telephone manner and a customer-focused attitude
Willingness to learn, follow procedures and work as part of a team
Key responsibilities
Handle customer calls and enquiries professionally
Provide accurate information and assist with resolving customer queries
Capture and update customer information accurately
Follow call centre procedures and service standards
Participate in training and apply the skills learned on the job
Please note: Shortlisted candidates will be requested to submit a short video answering a few screening questions.